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Terms and Conditions for CTI Communications

1. Introduction

Welcome to CTI Communications. These Terms and Conditions govern your use of CTI Communications' services, products, and digital platforms, including our website By accessing our services, you agree to these legally binding terms, which encompass all related policies and guidelines. Changes to these Terms will be effective upon posting on our website, so we encourage regular review.

2. Changes to Terms and Services

We reserve the right to modify these Terms and Services, including pricing and service features, without prior notice. By continuing to use our services, you accept these changes. Additionally, we may update your device's software or functionality remotely, impacting its use and stored data.

3. Usage Policies

Our services are for personal, non-commercial use. We monitor usage patterns to prevent network abuse and may restrict service based on excessive or atypical use. Features and services, including unlimited plans, are subject to our reasonable use policy to ensure fair access for all customers.

4. Payments and Billing

Payment for services can be made through various methods, including credit/debit cards and direct customer service contact. All sales, including Top-Ups and monthly charges, are final and non-refundable. We also offer international calling and data services, subject to additional terms and limitations.

5. Prohibited Uses

Using our services for illegal, fraudulent, or abusive purposes is strictly prohibited. This includes modifying your CTI Communications device or using the service in a way that negatively impacts our network or other customers. Violations may result in service termination.

6. Service Management

We may limit or cancel services and promotions at our discretion, especially in cases of misuse or activities that adversely affect network performance. CTI Communications also reserves the right to modify or discontinue service features without notice.

7. Dispute Resolution

Disputes should first be addressed directly with our customer service team. Unresolved disputes may be submitted to arbitration under the American Arbitration Association, following our outlined procedures. This agreement waives the right to trial by jury and participation in class actions.

8. General Provisions

These Terms constitute the entire agreement between you and CTI Communications regarding our services. They supersede prior communications and proposals, whether electronic, oral, or written. We provide equal employment opportunities and adhere to a strict non-discrimination policy.

9. Contact Information

For any questions or concerns regarding these Terms and Conditions or our services, please contact our customer service team via our website at or through the provided contact details.

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