CTI Communications values the privacy of our customers and their families and is committed to safeguarding the personal information you share with us. By accessing our website, www.cticommunications.org, including through mobile devices, tablets, and our apps, or any other interactions with us, you consent to the terms outlined in this privacy policy and our Terms of Service. We may update this policy periodically and encourage you to review it for changes. The latest version's date is noted at the bottom of this policy, and your continued use of our website signifies your acceptance of any modifications.

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General Browsing: You can navigate our website without providing personal or family information. When personal information is required to access certain services or when you voluntarily provide it, this policy governs how we collect and utilize your data.

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Disclaimer of Endorsement: Mentions of third-party products, services, or links on our website do not imply endorsement by CTI Communications. We provide links for convenience and are not responsible for the content or services of third-party websites.

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Information Collection: We collect both personal and non-personal information based on our business relationship and the services we offer. This may include account details, financial information for transactions, service history, technical information about your equipment, and more. Non-personally identifiable information, such as browser type and operating system, is also collected for market research and system optimization.

Use of Information: The information we collect is used for billing, service improvement, problem resolution, and to inform you about products and services that may interest you. We may share your information with third parties performing services on our behalf, under the condition they adhere to this privacy policy. Without your explicit consent, we will not disclose your information to third parties for marketing purposes.

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Protection of Information: CTI Communications takes measures to protect your information from unauthorized access and misuse. We retain your information as long as necessary for business, legal, and tax purposes and will securely dispose of it when no longer needed.

Children’s Privacy: Our websites are not designed to attract children under 13. We do not knowingly collect information from children under this age. Online product and service orders are restricted to adults aged 18 and above.

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Opting Out of Email Offers: Customers may opt out of receiving promotional emails from CTI Communications by unsubscribing. Upon opting out, we will no longer use your information to contact you with marketing messages.

Security: We implement technology and security features to safeguard your personal information, although we cannot guarantee absolute security. For concerns about our website's security, please contact us.

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Cookies: CTI Communications uses cookies to improve our service level, identifiable upon your visit to our website.

External Links and Advertisements: Our website may contain links to other sites and display advertisements that may collect personal information. We advise reviewing the privacy policies of these third parties and advertisers.

Social Media and Public Forums: Interactions on social media platforms and public forums related to our website are public. We cannot control the privacy of information you share in these spaces.

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Geolocation: You may disable location-based services at any time through your device settings.

Policy Changes: We reserve the right to modify this privacy policy. Continued use of our website after changes indicates your consent to the updated policy.

For inquiries or comments about our privacy policy, please contact our customer service.